Job Information
Oracle Revenue Analyst in BENGALURU, India
Job Description
Job Responsibilities
To assist the sales organization in the generation of license revenue and help customers better manage their licenses through the accurate and timely migration of customer’s existing licenses in line with Oracle Policies
Perform comprehensive research of customer details on Oracle internal applications like OM, IB, OKS, TRM, LIT, GMA, and Q.
Lead a project or actively participate on projects to bring about process changes, system changes or improvements
Provide critical inputs / data insights to the Management when required
Develop and maintain a well-rounded knowledge of Oracle’s Policies, systems and migration-related tools
Apply current business practice policies in determining license migration path and license migration fees calculation
Validate payment of license and support invoices for migrating licenses
Collaborate with License Sales teams, Support and contracts team to streamline the quote to order cycle
Provide interpretation of migration results to internal customers
Provide advisory role to sales for license migration - identify potential issues, desired outcomes, and suggest solutions/alternative approaches
Serve as primary point of contact for all process related inquiries
Manage Q workflow to allocate resources based on their skills and staffing
Responsible for getting certified on core process periodically
Pro-actively engage with external partners on complex transactions to minimize iterations
Identify process standardization opportunities within the business
Periodic review of SOPs & Desk manuals
This role reports into Assistant Manager/Deputy Manager
Key Skills
Strong communication skills [Verbal and Written] - Skill to interact with diverse customers and departments across cultures, internationally
Problem Solving and Decision Making skills - To recognize deviations from standard practices and analyze situations to make decisions
Strong analytical skills-Skill to perform calculations and evaluate support
Ability to consistently meet deadlines, manage priorities and achieve goals
Should be well versed with Computer Usage and MS Office Applications like Excel, Word and Power Point
Innovation-Ideation and process recommendations to improve customer experience, team efficiency and continuous improvement
Should possess good interpersonal & presentation skills
Reasonable business communication skills which assists in partnering with other internal groups and management
Independently respond to partnerissues queries and critical issues
Reporting & Insights - publish critical metric dashboards and do deep dives to provide data insights
241186
Career Level - IC2
Responsibilities
Key Competency
Change Agility
Demonstrates resilience in times of change and uncertainty
Quickly recognizes situations or conditions where change is needed
Communicating for Impact
Listens carefully and attentively to clarify and confirm understanding of others
Conveys information, thoughts, and opinions in a compelling manner, appropriate to the audience
Demonstrates ability to influence without authority
Collaboration
Collaborates cross-functionally to deliver on shared objectives
Contributes to team progress and success
Easily builds networks and rapport with diverse groups
Demonstrates a willingness to place team goals before personal goal
Performance drive and Execution
Does what it takes to get the job done and takes personal accountability for own performance
Demonstrates attention to detail in all aspects of work
Acts with speed and confidence to deliver quality work in a timely manner
Mastering Complexity
Develops and systematically evaluates alternative courses of action
Identifies solutions and evaluates consequences and impact of alternatives
Competitive Edge
Demonstrates understanding of unique internal and/or external customer needs and how to meet
Implements improvements in efficiency, effectiveness, and productivity
Basic Requirements
Graduate/Post Graduate with 4 to 6 years of experience
Good verbal, written and interpersonal communication skills
Good customer management skills
Flexible to work in shifts
About Us
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.
When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.
We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Disclaimer:
Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
* Which includes being a United States Affirmative Action Employer
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