• Provides technical services to clients directly and/or through coordination with internal teams and ensures technical program/project requirements are clearly scoped, documented, communicated, and updated throughout the organization.

• Collaborates with Commercial and Operations teams to support the technical needs of specific clients or product categories.

• Prepares technical evaluations, test procedures and SOPs and other laboratory instructions related to regulatory and client-specific technical requirements.

• Leads the development and continuous improvement of departmental processes, procedures and Key Performance Indicators (KPIs) and coaches and/or trains others to improve general team performance.

• Reads and follows the UL Solutions Code of Conduct and follow all physical and digital security practices.

• Performs other duties as directed.

• Bachelors degree required.

• Strong technical understanding of the applicable industry codes, regulations, standards, service/product lines and target markets; demonstrated history of strong technical judgment.

• Strong written and verbal communication skills in English required, proficiency in a secondary/multiple language(s) a plus.

• Demonstrated ability to facilitate customer meetings, negotiate and influence outcomes.

• Ability to manage people and/or complex projects.

• Ability to identify and manage priorities as demonstrated by the ability to establish, track and meet schedules for multiple projects while maintaining high quality and exceptional customer service.

• Ability to work virtually, in a multicultural, global environment.

• Ability to work onsite a minimum of 3 days per week in Lowell, AR.

A global leader in applied safety science, UL Solutions transforms safety, security, and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth.

The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission.

We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future.

From the adoption of electrification to the enablement of 5G and new mobility, we collectively look toward new frontiers, working for a safer world.​ Our science is your advantage.

Mission: Working for a safer world

UL LLC has been and will continue to be an equal opportunity employer. To assure full implementation of this equal employment policy, we will take steps to assure that:

Persons are recruited, hired, assigned and promoted without regard to race, color, age, sex or gender, sexual orientation, gender identity, gender expression, transgender status, religion, creed, national origin, ethnicity, citizenship, ancestry, disability, genetic information, military or veteran status, pregnancy, marital or familial status, or any other protected category under applicable law.