• Perform account opening support function for bank's eBrokerage product

• Check and ensure completeness of customer account application documentation

• Conduct checks on applications including including customer suitability, KYC, etc.

• Customer service support for internal/external clients on account opening processes, application status and turnaround time

• Liaise with custodian on processing of Market safekeeping Account Opening completion and status

• Track and manage the account application process, ensure the processing is authorized within the stipulated service agreement

• Track and follow up on application status, resolve and rectify missing documentations, etc.

• Deals with most problems independently and has some latitude to resolve complex problems

• Ensure processing is carried out accordingly in line with Risk/Control policies and procedures.

Job Requirements

• Good written and verbal communication skills

• Excellent interpersonal skills

• Meticulous and good eye for details

• Good proficiency with Microsoft suite of applications

• Ability to work under pressure and meet tight timeline

• willing to contribute and work as a team, including overtime or on week ends to support business activities/projects on a need to basis

Education:

• Diploma in Business Administration, Banking & Finance or other relevant qualifications

Job Family Group:

Operations - Transaction Services

Job Family:

Transaction Capture Services

Time Type:

Full time

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo_aa_policy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.