This job was posted by https://okjobmatch.com : For more information, please see: https://okjobmatch.com/jobs/3059721

This role will contribute to ticket sales and retention growth through top customer service efforts. The role will serve as the main ticket sales and service contact as well as the leader of student staff. Daily work is primarily through communications and ticket software transactions via OSU Athletics phone line, SMS text line, and email account. This includes leading the Ticket Sales & Service Representatives both during office hours and on game days, which includes maintaining current and identifying new pipelines for hiring, scheduling to ensure phones and windows (office and gameday) are sufficiently staffed, providing robust training on systems, processes, policies, customer service, and sales approaches, maintaining constant internal information flow, and otherwise improving sales, service, and retention efforts. In addition to serving as game day sales and service manager for events as assigned, other game day duties may be required of this role. This position reports directly to the Director of Ticket Sales and Fan Relations while also responding to the leadership of Ticketing.

8:30am - 5:30pm Monday through Friday. Expected to work some night and weekend hours for athletic events as directed.\ \ Due to communication expectations of the position, the incumbent will be required to maintain a cellular or other electronic communication device. The incumbent\'s salary includes compensation to apply toward the use of their personal cellular device.

Exposure to paper dust.

Must be able to lift up to 50 pounds. Must be able to stand on feet for up to three hours.

To apply, go to https://okstate.csod.com/ux/ats/careersite/8/home/requisition/17541?c=okstate&source=ojm