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Cogent Infotech Receptionist/Office Services Floater in United States

Job Title: Receptionist / Office Services Floater Duration: 6 months temp to perm Brief Job Description – Provide comprehensive support as a member of the Administration team. Description:

  • Reporting to the Vice President of Administration/Office Services, this person will join a highly energized team responsible for maintaining global operational standards with a professional demeanor.

  • In addition to excellent communication skills, the ideal candidate will demonstrate an ability to roll up their sleeves and perform all responsibilities needed to ensure success.

  • The successful candidate will be comfortable interacting with all levels of employees throughout the organization in a fast-paced environment.

    Specific responsibilities include:

  • Greet and properly direct all clients and guests. Be responsive to client’s needs upon arrival.

  • Answer a multi-line telephone and give appropriate information to callers or route calls to appropriate party while demonstrating professional telephone etiquette.

  • Manage multiple conference room, and guest space calendars.

  • The management of conference space requires detail-oriented correspondence with meeting organizers and other administrative staff through an internal conference scheduling system.

  • Register all guests and clients properly with the building security system.

  • Order, prepare, and clean up catering as necessary for client meetings.

  • Prepare purchase orders for a variety of office supplies from multiple vendors. Keep accurate inventory of items needed.

  • Order, track, and confirm receipt of messenger services and other mailings.

  • Coordinate with administrative staff and premises department to maintain the appearance of the reception area, conference rooms, pantries, and restrooms.

  • Complete special projects for management as needed.

  • Order and stock multiple pantries using current vendors and established par levels.

  • Set-up and clean up beverage and catering service in conference rooms.

  • Organize multiple storage rooms and closets. This task may require the ability to lift to 40lbs.

  • Maintain stock of restroom supplies and coordinate stocking rooms with porters.

  • Assist and maintain toner supply program.

  • Assist in copy room organization when needed.

  • Register all guests and clients properly with the building security system.

  • Cross train at Reception and provide back-up phone support when needed.

  • Greet and direct guests and vendors.

  • Prepare vendor payment requests.

    Skills & experience required:

  • Bachelor’s degree with 1-2 years of related experience.

  • Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point.

  • Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity.

  • Strong customer service skills a must

  • Good interpersonal, organizational, communication and problem-solving skills are required.

  • Must be hands-on and be willing to roll up their sleeves to perform all responsibilities needed to ensure success.

  • Must successfully pass a background and credit check.

    ADDITIONAL INFORMATION:

  • Looking for 5 years of RECEPTIONIST/ BPO (Business Process Organization) Experience.

  • Some examples are such as Outsourcing Management Group.

  • Candidates who have worked in larger firms or for a BPO are preferred.

  • Also can add events management, Inventory management.

  • These positions are temp to perm so they are looking at qualified candidates to convert and work long term.

    MANDATE SKILLS:

  • Around 5 YEARS , BACHELORS DEGREE , not preferring a Job hopper

    Requirements: SKILLS & EXPERIENCE REQUIRED:

  • Bachelor’s degree with 1-2 years of related experience.

  • Must be able to lift 25lbs.

  • Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point.

  • Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity

  • Strong customer service skills a must

  • Good interpersonal, organizational, communication and problem-solving skills are required

  • Must be hands-on and be willing to roll up their sleeves to perform any and all responsibilities needed to ensure success

  • Must successfully pass a background

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