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TEKsystems IT Fulfillment Agent in Wyomissing, Pennsylvania

Description:

  • Controls IT assets in one or more significant areas, ensuring that administration of the acquisition, storage, distribution, movement and disposal of assets is carried out. - Produces and analyzes registers and histories of authorized assets (including secure master copies of software, documentation, data, licenses and agreements for supply, warranty and maintenance). - Ensures that there are no unauthorized assets such as unlicensed copies of software. - Receives and handles requests for support following agreed procedures. Responds to requests for support by providing information to enable incident resolution and promptly allocates unresolved calls as appropriate. Maintains records and advises relevant persons of actions taken - Acts as the routine contact point between organization and supplier. Collects and reports on supplier performance data.

Skills:

google suite, hardware, fulfillment, access management, active directory, procurement, asset management, asset inventory

Top Skills Details:

google suite,hardware,fulfillment,access management,active directory,procurement,asset management,asset inventory

Additional Skills & Qualifications:

  • Has a good inter-personal skill. Is well organized and practical. Pays careful, close attention to detail. Has an understanding of installing many of the items of hardware and/or software to be found in own organization; has also acquired expertise in all areas of installation - Teamwork - Working cooperatively (rather than competitively) with others to achieve a common goal. - Has good oral communication skills and takes an analytical approach to problem solving. Is thoroughly familiar with the concepts and practices required to implement effective IT solutions, particularly those employed in own organization. - Acts as routine contact point between organization and supplier. - Checks invoices from suppliers to establish whether they are valid. - Attends regular routine operational supplier review meetings. - Following agreed procedures, provides advice to users on systems, products and services which are available to them. - Organizes and presents sound information and advice on issues such as licensing of software, and legal obligations such as compliance with the Data Protection Act. - Promotes awareness of and commitment to IT asset control and distribution responsibilities and benefits for both the employing organization and external users. - Ensures that all requests from users for assistance are handled promptly and effectively such that agreed service levels are met; is proactive to ensure that users receive appropriate personal advice and guidance, and make effective use of the facilities available to them.

Experience Level:

Intermediate Level

About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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